Delete your account

Last updated: 10 August 2026

This page explains how to delete your Onbourd Alerts account (operated by 9660 Technologies) and the personal data associated with it. Deletion is permanent and cannot be undone.

Delete from within the app

The fastest way is directly in the app — no request needed:

1. Open Onbourd Alerts and go to the Settings tab.
2. Scroll to the bottom and tap Delete account.
3. Confirm twice. Your account and data are erased immediately and you are signed out.

If you can't access the app

If you've uninstalled the app or can't sign in, email privacy@onbourd.ng from the email address on your account, with the subject “Delete my account”. We will verify the request and delete your account within 30 days.

What is deleted

Deleting your account permanently removes all of your personal data, including:

• Your profile — name and email address.
• Your watchlists and price alerts.
• Your portfolios and the holdings you entered (shares and cost).
• Your dividend reminders and notification preferences.
• Your device push tokens and active sign-in sessions.
• Your subscription and payment records held by us.

What may be retained

We do not keep your personal data after deletion, other than the minimum we are required to retain to meet legal, tax, or accounting obligations. Records of any past transactions may also be retained by our payment processor (Paystack) as required by law. Server logs that may contain technical data (such as IP addresses) are automatically deleted on a rolling short-term basis.

Contact

For any questions about deleting your account or data, email privacy@onbourd.ng. See also our Privacy Policy.